Sample Letter outlining C.O.D. Terms

C.O.D. stands for Cash on Delivery, and it refers to the practice of allowing your customers to pay for the things you offer at the moment they get them (on delivery).

For this reason, it’s advisable to only provide this service to consumers with whom you’ve previously established a business relationship since it might be deemed a risk.

Sample 1: Sample Letter outlining C.O.D. Terms

Dear [name]

Thank you for your inquiry about our Cash On Delivery terms. We are delighted to let you know that we do offer C.O.D. as follows:

Cash On Delivery (C.O.D.) terms.

I/We can only supply our goods on a C.O.D basis under the following terms:

1. Your acceptance of our quote and  your confirmation order form the basis of my/our contract to supply and your contract to pay under the terms contained within said quote.

2. All goods remain the property of the supplier until full, cleared payment is received from the customer – this must be in the form of cash (in local currency) or, where appropriate, by an authorised debit/credit card payment or confirmed direct bank transfer payment at the time of delivery of the goods.

3. Any discrepancy in quantity(quantities) must be identified at the time of delivery and brought to the supplier’s attention immediately.

I/We thank you for your custom and look forward to continuing our/building a strong business relationship and if I/we can be of further assistance, please contact me/us.

Please let us know at the time of the order that you wish to take advantage of our C.O.D. terms.

Yours Sincerely,[Your Name]

[Position]

[Contact details – phone, email etc]

Also See: Sample Announcement of Clearance Sale