Every customer should be made aware of your new location as soon as possible when your company moves to a new location.
Sample 1: Announcement of change of business address
We would like to inform you that on [DATE of Relocation], our business operations will be relocated at
[During the week after the relocation, we are having an ‘open house’] or [We are having an Open Day on (date)] and we would be delighted if you would visit us at our new address where we will be offering a tour of the new facilities and discounts on any purchases you make [during that time / on that day].
The new location provides us with more space so we can accommodate more customers, together with a bigger parking space. Our phone numbers remained unchanged. Our website has been updated with the new address and from there you can access Google Maps to see exactly where we are and obtain travelling directions. We have also attached a map printout to this letter so you can find us easily.
We are hoping to see you [during our first week / on our Open Day] and would like to take this opportunity of thanking you for your continued support.
Sincerely Yours,[Name of Business Owner]
Also See: Sample Request for Items Missing from an order
Sample 2: Announcement of change of business address
Dear [Customer name],
It is with great delight that we are able to inform you that [your business’ name], formerly of [previous address] has relocated and is now open for business at [New Address].
Our new premises are much bigger and mean we can offer a larger range of [name of items].
As one of our loyal customers we have enclosed a 10% off voucher for any purchases made until [date].
If you are visiting using public transport we are now conveniently located at the number [bus number] bus stop on [Street Name]. Customers arriving by car will be pleased to know that there is a free car park at the premises and a public car park [Car Park Name] located directly across from the shop.